Test 100: Enterprise Technical Support for AIX and Linux

Planning (34%)

1. OS, Application requirements
2. Use of tools (e.g. System Planning tool -SPT, performance tools)
3. Site preparation (facilities, floor space, energy, cooling, etc)
4. Availability levels (multipathing , backup windows, redundancy, etc)
5. I/O requirements (CPU, memory, disk, paths to disk, network connections, VIO)
6. NFS (including mobility considerations, sizing, redundacy)
7. Infrastructure requirements (HMC, networking, etc - but NOT site prep)

Install, configure and manage the system (45%)

1. Virtualization (LPAR management, DLPAR, , LVM and Storage configuration, VIO Server management, System and Application WPARs, Partition and Application mobility)
2. Configure virtual Ethernet, including shared Ethernet Adapter, shared Ethernet adapter failover, and IVE/HEA
3. Troubleshooting system and network problems
4. Hardware Maintenance (HMC and server firmware updates, diagnostics, problem reporting)
5. Software Maintenance (OS tuning, OS and Application deployment, managing interdependencies, 3rd party drivers)
6. Add and remove hardware (network cards, fiber adapters, etc.)
7. Configure virtual SCSI

Backups and Restores (6%)

1. Back up and restore HMC, perform VIO Server and client backups, and NIM backup/restore to a VIO server.

Performance Monitoring and management (13%)

1. Utilize tools (topas, svmon, lvmstat, lparstat, etc.), interpret output and take appropriate action.
2. Utilize files within etc/tunables