Test 000-089: System x Technical Fundamentals V11
Note: This test will be withdrawn on Dec 31 2013.
The replacement test is: (000-156) System x Server Family Technical Support V1
These are the objectives of the System x Technical Fundamentals. The examples shown for test objectives are not totally inclusive, but samples of the entire family of skills or products.
Section 1 - Evaluate and Establish Customer Environment and Plans
- A. Evaluate and document current customer environment (i.e. equipment, software, staff usage, satisfaction, need for change and growth, system management) including power, network, storage, SAN, back up, and rack space
- B. Describe System x family features, architectural advantages relevant to customer environment and plans. Contrast with current customer environment and competitive offerings at a level consistent with the customer audience. These features include:
- a. Current and commonly occurring previous versions of System x
- b. Related software and middleware.
- c. Energy efficiency (i.e. power consumption, cooling)
- d. Consolidation and virtualization
- e. eX5 unique capability
- C. Describe storage and networking products and management options including
- a. Basic storage and network product features
- b. backup concepts
- c. I/O options for standalone and BladeCenter servers
- d. Interoperation with third party products
- e. Basic customer network and SAN options and requirements (i.e. - ethernet, iSCSI, SAS, Converged, Fibre, Infiniband)
- D. Position specific servers to specific role (e.g., file server, mail, database, network infrastructure, virtualization)
- E. Compare eX5 and M4 System x family with competitive and typical older System x servers.
- F. Discuss PureFlex and other related products.
- G. Solve customer business problems using tools, methods, resources and processes including: configuration tools, workload estimating tools, industry benchmarks, capacity planning tools, financial modeling tools, Techline, and physical planning tools
Section 2 - Apply Information / Installation Planning / Migration Considerations
- A. Create an accurate solution including servers, networking, storage, software, and services based upon the needs and expectations of the customer in typical situations.
- B. Understand TDA requirements and options or Business Partner equivalent
- C. Create a basic implementation plan with the customer considering:
- 1. Server consolidation tools
- 2. Operating system installation
- 3. Chassis management tools
- 4. Network and storage switch management tools
- 5. Team members and TDA issues (i.e. HVAC, Security, Networking, Operations, Storage, etc.)
- 6. RAID level
- 7. High availability
- 8. System management (i.e. Blade Open Fabric Manager (BOFM), Systems Director, Tivoli, VMware, etc.): Data or SAN migration, Physical site requirements (i.e. space, power and cooling), Change and configuration management, and Skills assessment and education.
- D. Discuss power layout to provide power redundancy and UPS capabilities
Section 3 - Installation and Post Install Support
- A. Select the appropriate installation method for a customer environment and configure the server to meet or exceed the requirements.
- B. Locally update UEFI, firmware level, and diagnostic version level and hard drive firmware using latest information.
- C. Implement system deployment tools used to install server OS and software updates (ToolsCenter and Systems Director).
- D. Describe the functions and options of System Director and ToolsCenter
- E. Configure IBM's hardware management solutions (AMM, IMM, RSA II).
- F. Use a centrally managed IBM System x tool to verify BIOS/ UEFI, firmware level, and diagnostic version level and update if necessary.
- G. Perform troubleshooting on installation and configuration related problems.
- H. Design and employ customer support plan and problem escalation procedures
- I. Describe the diagnostic features available on System x and Blade servers.