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Test 000-751: Retail Store Technical Solutions V3
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All certification exams are based on experience in the job role defined for the exam. Completion of recommended training, and review of publications and reference guides is one component of test preparation. Completion of recommended training does not ensure that you will successfully pass the certification exam.
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Course title:
Selling and Supporting the IBM SurePOS 4694 Point-of-Sale System
Course duration: 6-8 hours
Course number: RE4694
Abstract: This IBM and Business Partner only course is a self study CD-ROM intended to provide sales personnel with skills necessary to sell the IBM 4694. Although the IBM 4694 is no longer marketed, it is widely installed worldwide and knowledge of this system is critical when selling to existing customers.
The course CD-ROM can be ordered through the IBM Publications Web site. The publication number to order is: SK2T-0454
IBM employees: Click the course title above to order the course.
IBM Business Partners: Click here to order this course.
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Course title:
Selling and Supporting the IBM SurePoint Solution
Course duration: 2-4 hours
Course number: RE4820
Abstract: This IBM and Business Partner only course is a self study CD-ROM intended to provide sales personnel with skills necessary to sell the IBM 4820 SurePoint Solution family of displays.
The course CD-ROM can be ordered through the IBM Publications Web site. The publication number to order is: SK2T-0461
IBM employees: Click the course title above to order the course.
IBM Business Partners: Click here to order this course.
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Course title:
Selling and Supporting the IBM SurePOS 720, 740, and 780
Course duration: 4-5 hours
Course number: RE4800A
Abstract: This IBM and Business Partner only course will teach you how to sell and support the IBM SurePOS 720, 740, and 780 point-of-sale systems. The course includes information on selling, ordering, understanding, maintaining, upgrading, and getting support.
IBM employees: Click the course title above to access the course on the IBM employee SMART Zone
IBM Business Partners: Click here to access this course on the IBM Business Partner SMART Zone
Downloadable updates to this course (Sales: RE4800AS, RE4800P / Technical: RE4800AT, RE4800P) are also available from the Retail Store Solutions SMART Zone Web sites.
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Course title:
Operating System Preload for the SurePOS 700 Series
Course duration: 25 minutes
Course number: RE4800P
Abstract: This course update supplements the base course RE4800A. It provides information about the preloaded Microsoft® Windows® XP Professional operating system now available for the SurePOS 700 Series system. We recommend that you complete the base course prior to downloading and taking this module.
IBM employees: Click the course title above to access the course on the IBM employee SMART Zone
IBM Business Partners: Click here to access this course on the IBM Business Partner SMART Zone
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Course title:
Supporting the IBM SureMark Printers
Course duration: 2 hours
Course number: RE4610T
Abstract: This IBM and Business Partner only course focuses on the family of IBM SureMark Printers. It provides information on the features, functions, and problem determination for these printers.
IBM employees: Click the course title above to access the course on the IBM employee SMART Zone
IBM Business Partners: Click here to access this course on the IBM Business Partner SMART Zone
IBM customers: Click here to access an equivalent course, RE4610C, on the Retail Store Solutions customer education Web site
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Product, Support and Knowledgebase Web Information
Retail Store Solutions News, Product and Support information, as well as downloads, product publications, and a Retail Store Solutions Knowledgebase with search capabilities are provided at the Web site. Many products also have a "Getting Started Guide" in the Knowledgebase that provides detailed information about the product.
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