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Test 000-586: IBM Case Manager V5.1

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It is highly recommended that you use a variety of resources to prepare for certification exams. 

It is first recommended that you are familiar with:

  1. the job role description and the parameters this certification is based on.
  2. the test objectives/skills measured on the test.  Use this as your checklist to determine your strengths, and identify those areas where you may need to focus more attention in your studies and preparation.

Next, use the recommended training resources on this page to further your knowledge.  These educational sources are recommended, but not required before taking a certification test.  Determine for yourself how much preparation you require. 

It is important to note that actual hands-on experience is a critical component in preparing for the exam. Direct application of the skills learned cannot be substituted by any resources listed here. You must spend time using the product and applying the skills learned. The exam is designed to measure hands-on experience, or how well you know how to perform job related tasks

Study Guide for the certification test.

Classroom Course

Course title: IBM Case Manager 5.1: User Interface Development
Course duration: 5 days
Course number: F0800
Abstract: This course provides information about customizing the Case Manager Client application, Case management REST APIs and creating custom widgets that uses these REST APIs. You work with a fully functioning IBM Case Manager system to practice these skills.

Course title: IBM Case Manager 5.1: Installation
Course duration: 2 days
Course number: F1860
Abstract: This course is for those whose job duties include responsibility for planning and installing IBM Case Manager software. You will install a fully functioning IBM Case Manager 5.1 distributed system on Linux. The skills practiced during this course follow the documented requirements to interactively install the software. You will learn how to use the IBM Information Center to plan the install as well as perform the installation steps. Additionally, other supported software configurations will be described and the IBM Information Center locations for this information will be reviewed. On the final day of class, you will be required to perform a successful installation of the IBM Case Manager software, without instructor assistance. (Platform: Linux, DB2, Tivoli Directory Services, and WebSphere Application Server).

Course title: IBM Case Manager 5.1: Build, Deploy, and Monitor a Solution
Course duration: 4 days
Course number: F1850
Abstract: This course is for those whose job includes responsibility for designing and building Case Manager solutions, deploying a solution to production, integrating the solution with ILOG JRules, and monitoring case activity using Cognos Real-time Monitoring. You work with a fully functioning IBM Case Manager system to practice the skills required to create a Case Management solution that uses ILOG JRules integration, deploy that solution to a production environment, and monitor case activity using Cognos RTM.

Course title: IBM FileNet P8 Platform 5.0: System Implementation and Administration (Classroom)
Course duration: 5 days
Course number: F1420
Abstract:

This course is for those whose job responsibility is to maintain, monitor, and configure an operational IBM FileNet P8 Content Manager system. Maintenance tasks include starting and stopping FileNet P8 engines and other system components as required, configuring object stores and file systems for storing documents, and implementing system security and access control structures.

In addition, this course is for those whose job responsibility is to build or implement a business solution using the tools provided with an IBM FileNet P8 system. These tasks include creating content data structures (document classes), document properties, list structures, document indexes, and stored searches and queries. Related activities include exporting and importing documents and associated metadata from one object store to another.

You work with a fully functioning, IBM FileNet P8 system to practice the skills required for administering, configuring, and monitoring components of an IBM FileNet P8 Content Manager system, as well as building and modifying an IBM FileNet P8 business solution.

This intermediate course is for anyone who is currently, or soon will be, administering an IBM FileNet P8 system or building a business solution hosted on the IBM FileNet P8 platform.

Instructor-Led Online Course

NOTE: This is an online course. Please do not make travel arrangements for this course. After you receive confirmation that you are enrolled, you will be sent further instructions to access audio and video. This course provides information about customizing the Case Manager Client application, Case management REST APIs and creating custom widgets that uses these REST APIs. You work with a fully functioning IBM Case Manager system to practice these skills.

This course is for those whose job responsibility is to maintain, monitor, and configure an operational IBM FileNet P8 Content Manager system. Maintenance tasks include starting and stopping FileNet P8 engines and other system components as required, configuring object stores and file systems for storing documents, and implementing system security and access control structures.

In addition, this course is for those whose job responsibility is to build or implement a business solution using the tools provided with an IBM FileNet P8 system. These tasks include creating content data structures (document classes), document properties, list structures, document indexes, and stored searches and queries. Related activities include exporting and importing documents and associated metadata from one object store to another.

You work with a fully functioning, IBM FileNet P8 system to practice the skills required for administering, configuring, and monitoring components of an IBM FileNet P8 Content Manager system, as well as building and modifying an IBM FileNet P8 business solution.

This intermediate course is for anyone who is currently, or soon will be, administering an IBM FileNet P8 system or building a business solution hosted on the IBM FileNet P8 platform.

NOTE: This is an online course. Please do not make travel arrangements for this course. After you receive confirmation that you are enrolled, you will be sent further instructions to access audio and video. This course is for those whose job includes responsibility for designing and building Case Manager solutions, deploying a solution to production, integrating the solution with ILOG JRules, and monitoring case activity using Cognos Real-time Monitoring. You work with a fully functioning IBM Case Manager system to practice the skills required to create a Case Management solution that uses ILOG JRules integration, deploy that solution to a production environment, and monitor case activity using Cognos RTM.

Product Documentation

With the information center, you can view, browse, and search online information about one or more products. The information center is built on open source software developed by the Eclipse Project (http://www.eclipse.org). The information center uses an embedded Web application server to handle content requests. It then displays the information in your default Web browser. You can create your own documentation plug-ins and integrate them in the information center. To learn about creating and packaging documentation plug-ins, see the Eclipse Project's Web site: http://www.eclipse.org.

Self-Paced Virtual Classroom

NOTE: THIS IS A WEB BASED TRAINING COURSE. PLEASE DO NOT MAKE TRAVEL ARRANGEMENTS FOR THIS COURSE. This course provides information about customizing the Case Manager Client application, Case management REST APIs and creating custom widgets that uses these REST APIs. You work with a fully functioning IBM Case Manager system to practice these skills.

This course is for those whose job responsibility is to maintain, monitor, and configure an operational IBM FileNet P8 Content Manager system. Maintenance tasks include starting and stopping FileNet P8 engines and other system components as required, configuring object stores and file systems for storing documents, and implementing system security and access control structures.

In addition, this course is for those whose job responsibility is to build or implement a business solution using the tools provided with an IBM FileNet P8 system. These tasks include creating content data structures (document classes), document properties, list structures, document indexes, and stored searches and queries. Related activities include exporting and importing documents and associated metadata from one object store to another.

You work with a fully functioning, IBM FileNet P8 system to practice the skills required for administering, configuring, and monitoring components of an IBM FileNet P8 Content Manager system, as well as building and modifying an IBM FileNet P8 business solution.

This course is for those whose job includes responsibility for designing and building Case Manager solutions, deploying a solution to production, integrating the solution with ILOG JRules, and monitoring case activity using Cognos Real-time Monitoring. You work with a fully functioning IBM Case Manager system to practice the skills required to create a Case Management solution that uses ILOG JRules integration, deploy that solution to a production environment, and monitor case activity using Cognos RTM.

Web Resource

This information center includes documentation for the IBM® FileNet® P8 product family, including these products.

IBM FileNet Content Manager:

IBM FileNet Content Engine, IBM FileNet Application Engine, IBM FileNet Process Engine, IBM Legacy Content Search Engine, IBM Content Search Services, IBM FileNet Content Federation Services, IBM FileNet Workplace XT, IBM FileNet Services for Lotus® Quickr®, IBM FileNet Integration for Microsoft Office, IBM Content Management Interoperability Services for FileNet Content Manager, IBM FileNet Connector for Microsoft SharePoint, IBM System Dashboard for Enterprise Content Management.

IBM FileNet Business Process Manager:

IBM FileNet Content Manager, IBM FileNet Business Process Framework, IBM FileNet Case Monitor, IBM FileNet Case Analyzer, IBM FileNet Process Simulator, IBM Enterprise Content Management Widgets.

Related separate products:

IBM FileNet eForms for P8, IBM FileNet Rendition Engine, IBM InfoSphere™ Enterprise Records (IBM InfoSphere Enterprise Records is the new name for IBM FileNet Records Manager; you might see both names in this information center as we transition to the new name), IBM InfoSphere Master Content for InfoSphere Master Data Management Server.

You can configure a Case Manager crawler to collect documents and metadata from IBM® Case Manager solutions and then use the collected data for text analytics. You configure a Case Manager crawler to crawl the folder tree of a case solution. The crawler begins at the top-level deployment solution folder and then crawls the cased-type subfolders. After collecting documents and case metadata from folders, IBM Content Analytics can be used to analyze IBM Case Manager cases.

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