Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test. When preparing for the certification test, keep in mind that real world experience is required to stand a reasonable chance of passing the certification test. Courseware does not replace the requirement for experience. If you want to purchase Web-based training courses or are unable to locate a Web-based course or classroom course at the time and location you desire, please feel free to contact one of our delivery management teams at:
Please note that course offerings are continuously being added and updated. If you do not see the course(s) below listed in your geography please contact the delivery management team.
IBM Tivoli Netcool/Impact helps automate and customize workflows, analyze service impact, and monitor changes to data in real time
Operations management software that enables around-the-clock administration and automation
The Tivoli® Monitoring (ITM) and Tivoli® Composite Application Manager (ITCAM) family help optimize IT infrastructure performance and availability, helping you control hardware, software and labor costs by tracking and improving server utilization. You can now seamlessly integrate tools to alert, identify and isolate an incident with subject matter expert tools that diagnose and resolve problems. Configure the ideal solution to meet the needs of your organization.
IBM Tivoli Business Service Manager allows business and operations teams to manage the complex relationships between services and the supporting technology infrastructure