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Test 010: Fundamentals of Applying Tivoli Service Management Solutions 2008
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Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test. If you wish to purchase Web-based training courses or are unable to locate a Web-based course or classroom course at the time and location you desire, please feel free to contact one of our delivery management teams at:
Please note that course offerings are continuously being added and updated. If you do not see the course(s) below listed in your geography please contact the delivery management team.
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IBM Maximo Enterprise Brochure
IBM Maximo Enterprise. Consisting of six key management modules - asset, work, service, contract, materials and procurement management - Maximo Asset Management is the only solution you need to optimize the performance of every asset.
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Course title:
IT Infrastructure Library (ITIL) Foundations V3
Course duration: 10 hours
Course number: TV553
Abstract: Learn the basics of Information Technology (IT) Infrastructure Library (ITIL) and discover the importance of a systematic approach to management. The ITIL contains a comprehensive description of the processes involved in managing IT infrastructures. Build your awareness of the best practice approach to IT service support and service delivery. Gain an understanding of the importance of an IT infrastructure and IT service for an organization, a process-like approach to business organization, the ITIL management framework, basic terms, and concepts of the work processes used to manage an IT infrastructure.
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Selling IBM's Innovative Solutions
Publication number: SG24-6330-01
Arm yourself with the knowledge and tools to help you sell IBM® solutions and enable IBM clients to become innovative businesses enabled by on demand. This IBM Redbook serves as a practical reference for those who desire to understand the IBM innovation enabled by on demand and how to sell the IBM innovative technology. It provides the perfect starting point for those who want to integrate on demand business concepts into their selling practice. It also serves as a guide for anyone preparing to take the IBM Certified for On Demand Business Solutions Advisor V2 Exam via Test 818.
After reading this publication, your knowledge will expand in the following capacities:
You will understand the IBM Innovation enabled by on demand business strategy.
You will be able to identify business opportunities and target markets.
You will know how to sell solutions in line with the strategy.
You will have the ability to articulate and sell solutions that support Innovation enabled by on demand business.
You will understand how to be more adaptive to the dynamics in the marketplace.
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IBM Tivoli Asset Management for IT Portfolio Overview
Publication number: SG24-7376-00
This IBM Redbooks publication provides an overview of the IBM Tivoli Asset Management for IT portfolio. The portfolio is made up of the three primary products, IBM Tivoli Asset Management for IT, IBM Tivoli License Compliance Manager for z/OS, and IBM Tivoli License Compliance Manager.
By using these products together, you can implement a comprehensive IT asset management solution. This book provides a functional overview of each of the products in the portfolio and also provides example scenarios of how they can be used to address IT asset management disciplines.
The IBM Tivoli Asset Management for IT product is a relatively new acquisition. It has its roots in enterprise asset management and has very rich function.
This product will be enhanced and adapted to provide functions specific to IT asset management, such as facilities to handle contract management, full asset life-cycle management, integration with Enterprise Resource Planning (ERP) solutions and much more.
This book introduces the portfolio and describes its current capabilities. Our intention for the future is to provide additional materials for a deeper understanding of best practices for using the portfolio to implement a complete IT asset management solution.
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White paper: IBM Maximo technology for business and IT agility.
This white paper shows how IBM Maximo software leads the marketplace in asset and service management solutions through its highly flexible component-based architecture. The paper also describes the user interface, BPA capabilities, and security and interoperability features of the software.
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