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About the program

Frequently Asked Questions (FAQ)

Before contacting customer support, please review the FAQ provided by the link below:

Bold Forward Arrow General certification FAQ - general questions about the Professional Certification Program

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  Test registration

To register for a certification test, or to locate the test center nearest to you, contact:

IBM tests at Prometric
Lotus, WebSphere Portal, and IBM Workplace tests at Prometric

For more about the Professional Certification Program from IBM, please review the process information.