General

The processes below for reporting certifications are done using the Update Profile section of PPS.

  • As the certification contact in PartnerCertification, you have 'Authorized Profile Administrator' access to PPS so that you can verify the profile information of other employees. Please note that employee information has been migrated from multiple sources (e.g. PartnerCertification, PartnerInfo, PartnerWorld for Software) so there may be duplicate employee records. IBM is in the process of merging these duplicate records and no action is required on your part
  • A "Contract Tools" section is available within PPS that allows you to associate your employees and their certifications to your correct agreement to ensure contract compliance. You will also be provided with viewing capability to verify contract compliance and those certifications that may apply towards meeting the requirements. Refer to the How To section below for details.


Reporting

  • Be sure to report the Candidate IDs for each employee holding certifications. These certifications will impact your company's membership level within PartnerWorld and higher levels mean greater benefits from IBM.
  • You may report more than one Candidate ID for each employee to IBM. PPS automatically allocates certifications awarded for each Candidate ID to the employee. In some situations, it may be necessary to merge multiple Candidate IDs into one. For instance, where a certification has multiple prerequisites, all the prerequisite certifications/tests must be recorded against the same Candidate ID. To request that multiple Candidate IDs are merged into one, send an e-mail to certify@us.ibm.com and include name, company name, Candidate IDs to be merged and specify which Candidate ID should be maintained.


How to

Assign a candidate to an agreement

From the PPS Contract Tools menu, do the following:

  1. Sign in to PPS and select the Update your company profile
  2. Select 'Relationship Management' from left side menu options
  3. Select 'Manage relationship contract compliance '
  4. Select the ‘Company name'.
  5. Select 'Certification Compliance report'.
  6. Select Assign employee to contracts for the chosen contract. The employee is to be assigned to one location.
  7. Select the 'Assign' option and then select the radio button for Sales or Technical.
  8. Select the Submit button at bottom of screen.


Designate a role (sales or technical)

From the PPS Update employee profile section do the following:

  1. Sign in to PPS and select the Update your company profile
  2. Select 'Relationship Management' from left side menu options
  3. Select 'Manage relationship contract compliance '
  4. Select the ‘Company name'.
  5. Select 'Certification Compliance report'.
  6. Select Assign employee to contracts for the chosen contract. The employee is to be assigned to one location.
  7. Select the radio button for Sales or Technical.
  8. Select the Submit button at bottom of screen.


See a listing of all certifications registered for your company

  1. Sign on to PPS
  2. Select Update your company profile
  3. Select location
  4. Select Action: Skills summary by person for this location


How to designate an employee as an APA:

  1. Sign in to PPS and select the Update your company profile
  2. Select Employee on the left navigation bar.
  3. Search for the desired employee and select from the shown list
  4. Select Action: Employee roles
  5. Scroll down to the Access Role section.
  6. Select the desired Person role access for this employee.
  7. Click the Submit button when all modifications have been made.

Please contact PartnerWorld Contact Services at bpcert@us.ibm.com or 1-800-426-9990, Option 4 with any questions.