IBM Professional Certification Program

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To be withdrawn on October 15, 2010: Tivoli Service Request Manager V7.1 Implementation

August 9, 2010

In an effort to keep Tivoli Certifications and exams current, the Tivoli Professional Certification Program is withdrawing the following exams:

Exam 018 - Tivoli Service Request Manager V7.1
Withdrawn October 15, 2010
Certification remains valid until April 1, 2011
Replacement exam: 030 - IBM Tivoli Service Request Manager V7.2 Implementation

Questions or comments regarding this exam or certification are always welcome and should be sent to


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