IBM Professional Certification Program

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NEW Certification available:

IBM Certified Solution Designer - Case Manager V5.1

July 5, 2012

IBM is pleased to announce the addition of the following job-role certification to the Professional Certification Program from IBM:IBM Certified Solution Designer - Case Manager V5.1.

By achieving this certification, intermediate level solution designers have validated their knowledge and skills, and can demonstrate their technical competence to others.

To attain this certification credential, candidates must pass 1 test:
Test 000-586, IBM Case Manager V5.1, Solution Designer

Job Role Description / Target Audience

This intermediate level certification is intended for solution designers that create the theoretical and/or detailed technical design of an application, solution, infrastructure using IBM Case Manager V5.1 (ICM). Provide expertise to evaluate and choose between alternatives; assist with balancing costs with capabilities and priorities. Identify products / technologies / processes to be included, and determines points of required integration and customization. Identify sizing and capacity issues, as well as conflicts with existing processes or environments.

Test sections

Test 000-586 is designed to measure skills in the areas of:

Order  Area  Percentage 
1. Planning / Architecture / Installation / Configuration 21%
2. Designing a Case Solution 39%
3. Deploying and Testing a Case Solution 8%
4. Extending a Case Management Solution 14%
5. Migrating a Solution to a Production Environment 9%
6. Business Metrics and Analytics 9%

General information

Test 000-586 is also available to IBM employees at a reduced rate via the IBM SWG Prime Test Centers.

Questions regarding this announcement can be directed to:


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