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1. Uses IBM products for their intended purpose - for example, access data, manage system performance, distribute software, respond to security alerts, etc. The more complex or crucial the operation, the more advanced the role.
2. Maintains and configures installed products/solutions to match changing conditions and requirements, expand capabilities, incorporate new or different environments, etc.
3. Matches the structure and capabilities of a database to the business requirements for data access and integration.

Advisor:

IBM Certified Solution Advisor

1. Maps customer business requirements and identifies opportunities for IBM solutions.
2. Influences direction within the customer environment and is responsible for educating and influencing key decision makers.
3. Applies governing security concepts and standards to customer's IT infrastructure.

SOA Associate:

IBM Certified SOA Associate

1. Assists in communication between technical and business personnel and describes how SOA impacts the various job roles within an organization.
2. Raises awareness in others about SOA and explains the need for SOA governance.
3. Articulates the value of an SOA solution in the context of the business strategy and assists in the development of a roadmap for SOA adoption.

1. Creates business process models by observing real life processes and gathering information.
2. Performs organization and resource modeling, analyzes processes, builds accurate and realistic simulations, creates reports, builds business measures to address productivity and performance management issues, etc.

1. Plans for, installs, and does early configuration of an IBM product or related solution. The more complex/comprehensive the product, solution, or environment, the more advanced the role.
2. Integrates one product or solution with another, or into an existing environment, using in-product tools and/or customization techniques.
3. Advises and assists with optimizing the implemented solution within the existing environment.

1. Creates the theoretical and/or detailed technical design for an application, solution, infrastructure, or associated project that matches the business requirement. The more detailed, complex, or comprehensive the work, the more advanced the role.
2. Provides expertise to evaluate and choose between alternatives; assists with balancing costs with capabilities and priorities.
3. Identifies products/technologies/processes to be included, and determines points of required integration and customization.
4. Identifies sizing and capacity issues, as well as conflicts with existing processes or environments.

SOA Designer:

1. Articulates the value of SOA Solution in the context of the business strategy and assesses the client's readiness for SOA organizationally and technically.
2. Gathers and evaluates customer business requirements, identifying and documenting current processes and infrastructure related to the business requirements and determines services and tasks based on the business process model.
3. Architects the service integration environment and incorporates IBM SOA Foundation and Reference Architectures.
4. Applies existing best practices and technology standards for SOA and services design in the solution implementation and provides guidance and review for SOA implementation, deployment and management.

1. Uses IBM products that are tools to develop applications (Web-based or otherwise) or solutions to business or IT problems. The more complex the tool, technologies, or end products, the more advanced the role.
2. Uses tools/technologies within IBM products, or uses other development-related technologies to develop applications (Web-based or otherwise) or solutions to business or IT problems.
3. Develops solutions to business/IT problems that incorporate IBM products and related technologies into the solution.

1. Has detailed technical knowledge about IBM content and is able to apply these concepts to the family of products.
2. Has demonstrated a higher level of technical understanding and experience across multiple areas.
3. Performs high-level design and requirements gathering, installation and configuration, as well as user and system administration.

1. Understands the technical storage management requirements including schedules, devices and basic communication requirements.
2. Performing the operational tasks related to monitoring TSM operations, managing TSM client and server functions, interpreting configurations and basic troubleshooting.

1. Responsible for planning, installing, configuring, troubleshooting, administering and maintaining an IBM Tivoli Identity Manager Express V4.6 solution.
2. Performing tasks with limited assistance from peers, product documentation and support services.