Describe transaction flow and end-of-transaction (EOT) processing
Identify the store support procedures available at the controller and at the terminal
Describe the function provided by each of the terminal nonsales and no sale procedures
Identify SurePOS ACE resources used for miscellaneous transaction items, and the purposes for using these types of items
Explain why users may want to validate transaction input
Explain how item record data is used to validate item entry
Describe how SurePOS ACE applies taxes to a specific item
Explain how discounts and tax exemptions are applied to a transaction
Explain the difference between a total balance due and a food stamp balance due
Describe the types of tender verification supported by SurePOS ACE
Controller Operations (40%)
State the function of the Checkout Support background application
Describe data accumulated in current period report files
Identify the store support procedures available at the controller and at the terminal
Describe selections on the SurePOS ACE Main Menu
Provide an overview of the content and use of SurePOS ACE item records
Explain how to use Data Maintenance to create, modify, and erase item records and discuss uses for model item records
Use SurePOS ACE documentation to find information on the Item Record file, Data Maintenance, and Item File Rebuild utility
Identify the pricing methods available in SurePOS ACE
Describe how item records are linked and how linked item records are processed
Describe coupon validation
Explain how to report tax information that SurePOS ACE retains and accurately interpret the data on the report
Describe how to exempt items from discounts
Describe the content and purpose of the SurePOS ACE Tender Verification file, the Customer Account file, and the Tender Listing file
Identify the files involved in store accounting and closing and outline the sequential process of performing accounting procedures and closing functions.
Describe the support and the benefits of supporting multiple reporting periods
Explain how to view Electronic Summary Journals
Explain how to create and view reports using the ACE Transaction Search Tool
Describe the content and purpose of the Operator Authorization file.
Describe the location and purpose of the Operator Authorizations.
Describe SurePOS ACE Data Maintenance authorization.
Describe reports available under the Security category of SurePOS ACE reports
Describe the purpose of the Selective Reports option
Explain how to specify criteria for selecting records
Describe the function provided by BDM and how to create batches that alter record contents
Describe the secondary applications used with EPS
Personalization (40%)
Describe the procedures for SurePOS ACE personalization
Describe SurePOS ACE option files and when options are loaded into terminals
Define tiered overrides used in specifying limit options
Describe how SurePOS ACE personalization options are used to specify limits and item entry override requirements
Identify the difference between a manager override and an operator override
Describe the function of price override and immediate override limits
Describe the relationship between some negative entries and operator authorization
Explain the coupon personalization options
Describe the purpose of keyboard function codes. Identify and configure the application function codes supported by SurePOS ACE
Explain how to use SurePOS ACE personalization to define department and lookup keys
Identify and describe the three kinds of taxes that SurePOS ACE supports
Explain how to personalize SurePOS ACE tax options to support your specific tax requirements
Define a tax key using 4690 Installation and Update Aids that lets cashiers toggle specific taxes on or off
Define discount and tax exempt groups
Define how Department Discounts function
Identify the personalization options available for each tender type and variety
Describe the options available under the Security category in Personalization
Describe what SurePOS ACE EPS is and list which EPS tenders are supported
Locate SurePOS ACE documentation on application installation and application file planning.
Identify the only acceptable method for changing a SurePOS ACE INI file