Test M01: IBM Information Management Content Management & Discovery Technical Sales Mastery Test v1

Section 1 - The IBM On Demand Strategy and IM Strategy

1. Discuss how Content Management relates to the IBM onDemand strategy

Section 2 - Product Capabilities

1. List the hardware and software requirements for products in the Content Management family
2. Articulate the products that make up the Content Management family
3. Manage e-mail
4. Analyze scenarios and recommend solutions
5. Use WebSphere Process Server
6. Use DB2 Document Manager
7. Use DB2 Records Manager
8. Use Content Manager OnDemand
9. Use WebSphere Content Discovery Server
10. Discuss CommonStore
11. Use WebSphere II Content Editon
12. Select and implement appropriate technology standards
13. Discuss IBM solutions

Section 3 - Content Management's Competition and Differentiators

1. List the differentiating factors within the Content Management family
2. Address the competition within the Content Management space

Section 4 - Escalate Support

1. Know how to escalate support