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Test M01: IBM Information Management Content Management & Discovery Technical Sales Mastery Test v1


Overview Objectives Test Preparation
Training Resources   |   Sample / Assessment Test   

Instructions

Please review the following presentations, preferably in the order presented below. Most of the presentations will be in PowerPoint format and some will include .mpg audio files as well. After you feel comfortable with the content and concepts, you will be ready to take the Content Manager&Disovery(CM&D) Technical Sales Mastery Test. The answers to the test questions will have specific or implied references in the materials below.

Mastery Test Roadmap

I. Understand how CM&D solutions tie into IBM-s On Demand and Information Management strategies



II. Be able to match the customer-s environment and business drivers to CM&D product capabilities

B. Content Manager Document Routing
 DocroutingoverviewCTSMT.htm
 DocroutingoverviewCTSMT.swf
(NOTE: Both of these files have to be stored in the same location. Click on the .htm file to start the training)
C. Commonstore e-mail archiving & SAP

D. Records and Federated Records Management
E. Document Manager
F. Enterprise Report Manager (Content Manager OnDemand)
G. Workplace Web Content Management
H. Discovery Portfolio
  1. Selling Websphere Content Discovery Server
  2. Introduction to Websphere Information Integrator Content Edition (IICE) and OmniFIND
III. Understand how to address competition in the CM&D marketplace
A. Competing in the Content Management Market
IV. Understand business partner technical support options
A. Business Partner Technical Support