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Executive overview

A global economy. New demands from constituents for self-service government. An increase in multi-lingual populations. People living longer and extending their careers --- a "maturing" workforce that has demands for new technologies to enhance their productivity and performance.

The expectations and demands are high and financial resources may be limited for governments seeking to provide excellent services, compete with the private sector for talented workers. In the face of these challenges, organizations are continually pressed to look for innovative ways to streamline business operations while boosting effectiveness.

Integrating accessibility throughout your organization can help your team:

  • Become more citizen-centric by offering more people greater access to your agency's online information and services.
  • Increase productivity through the use of innovative technologies that benefit more people overall, including people with disabilities.
  • Attract and retain quality employees by contributing to a productive, efficient work environment.
Improving the accessibility of government, education and healthcare

Improving the accessibility of government, education and healthcare
In today's on-demand world, the public expects and requires quick, easy access to information and services. e-government initiatives, along with legislation that requires access to information technology for people with disabilities, are compelling reasons for governments to invest in accessible technology.

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Beyond compliance: Business advantage of accessibility
This executive brief addresses how you can move beyond compliance and start using accessibility to support your agency's mission-critical goals. With an infrastructure of accessible hardware and software and an inclusive corporate culture already in place, you can begin to sharpen your focus on gaining business advantage from accessibility investments and transform to an on demand business.

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Accessibility at IBM: An integrated approach
IBM helps people with disabilities lead in an on demand world and is helping other organizations do the same.

Solution offerings

Solution offerings
IBM has a set of offerings and solutions that, when combined with our deep knowledge and skills, can help you integrate accessibility into your business.

Government

Case studies
Learn how IBM has helped other government organizations with their accessibility needs.

Accessibility services

Accessibility services
Making your organization more accessible to citizens, employees and other businesses is as promising as it is challenging. Whether your organization is large or small, IBM can deliver the planning, design, development and e-learning services for accessibility solutions that integrate with your business initiatives.

Accessibility solutions for government

From local post offices and libraries to national security agencies, IBM has worked with government agencies of all sizes in more than 150 countries. Our solutions, which include accessibility technologies as well as consulting services, can help governments streamline operations, improve services to all constituents regardless of age or ability, and meet the challenges of an increasingly diverse on demand world.

  • Digital communities
    Industry experts refer to it as "bridging the digital divide" — creating a government that makes available a wide range of accessible applications and services for its community, city or region. Learn more about IBM solutions for regional, state and provincial governments

  • Social Services and Social Security
    With the increased demand for self-service government and the expectation for all services to be accessible and available via the Internet, the challenges in today's social services business model are significant. IBM can help you transform your organization and deliver improved services and programs to your clients. Learn more about IBM Social Services and Social Security Solutions.

  • Postal
    How do you compete with private sector delivery companies? Optimize your services to differentiate your agency from the pack of overnight delivery companies. Expand to new locations. Create kiosk applications that are accessible and inclusive, serving everyone regardless of age or ability, while also reducing the cost of services through innovation and automation. IBM can help you innovate to meet the demands of your customers, partners and suppliers. Visit IBM postal solutions.

Contact us

How can we help your agency or business become more accessible?


IBM executive Q&A

An interview with Anne Altman, Managing Director, IBM U.S. Federal


Advocate interviews

An interview with John Kemp, disabilities rights advocate


An interview with Andrew Imparato, President and CEO, American Association of People with Disabilities


Product accessibility

ThinkPad Tseries

Section 508 VPATs at your fingertips


More information