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9.0 Documentation, online information and help

9.0 Documentation, online information and help

When developing documentation for your application in HTML, please follow the IBM Web accessibility checklist.

The World Wide Web Consortium (W3C) publishes Web content accessibility guidelines at http://www.w3.org/WAI.

9.1 Documentation in an Accessible Format

Provide documentation in an accessible format.

Rationale

Some users may not be able to access documentation if it is not in an accessible format.

Techniques

Testing

Test the software to ensure that it complies with accessibility requirements.

See section 8.0 Testing for Accessibillity.

9.2 Document Accessibility Features

Provide documentation on all accessibility features as part of the regular product documentation..

Rationale

People with disabilities cannot effectively use the software if they cannot access information on how to use accessibility features. This is particularly important for keyboard access. Since most products focus on navigation with the mouse, it is not always clear how to use the product with the keyboard. All keyboard navigation which does not follow documented system conventions should be documented.

Techniques

The following techniques are required.

The techniques above are required; the following techniques are recommended to enhance accessibility:

Testing

Test the software to ensure that it complies with accessibility requirements. Several techniques are available to verify that accessibility information is documented.

See section 8.0 Testing for Accessibillity.

Next: 10.0 appendix