When you engage IBM to perform this consulting service, a team of IBM accessibility experts works with your key stakeholders to document your orgainzation's "accessibility as-is state" related to customer service and program delivery, organization, learning and development, business processes and technical environment. The team uses the resulting documentation to prepare and conduct a customer visioning workshop to brainstorm future goals for each area and document organizational dependencies. IBM then conducts a high-level gap analysis between current and future states and develops an executive presentation with initial recommendations on how to address the gaps. This consulting engagement is relatively short - lasting from two to three weeks and is a good springboard for considering or implementing further actions related to accessibility.
A discovery workshop engagement includes services such as: